Privacy Policy

Last Updated: January 21, 2026

At Sozos Coffee Company & Bistro, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services, including our Text Club and related SMS communications.

By using our website, signing up for our Text Club, or engaging with us through other channels, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Your name, phone number, email address, and other details you voluntarily provide when signing up for our Text Club, contact forms, or promotional offers.

Automatically Collected Information:
When you access our website, we may automatically collect information such as your IP address, device type, browser type, and interaction data through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Send you transactional and promotional SMS messages (if you have opted in).

Provide updates about discounts, offers, events, and new products.

Respond to your inquiries and provide customer support.

Improve our website, products, and communication experience.

Comply with applicable local, state, or federal regulations.

3. SMS/Text Messaging Policy

By subscribing to our Text Club, you agree to receive recurring text messages from Sozos Coffee Company & Bistro at the phone number you provided. Messages may include exclusive offers, event updates, and promotional announcements.

Message Frequency: May vary.

Message and Data Rates: Standard rates may apply.

Opt-Out: You can stop receiving messages at any time by replying STOP to any text message.

Help: Reply HELP for assistance or contact us using the information below.

Consent: Your consent to receive messages is not a condition of purchase.

Privacy: We never sell, rent, or share your mobile number or personal information with third parties for marketing purposes.

4. Sharing of Information

We do not sell or rent your personal data.
We may share information only in the following limited cases:

With trusted service providers who assist us in sending SMS or hosting our website.

As required by law, regulation, or legal process.

To protect our rights, privacy, safety, or property.

All vendors we work with are required to uphold comparable privacy and data protection standards.

5. Data Security

We maintain reasonable administrative and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method can guarantee absolute security.

6. Data Retention

We retain customer data only as long as reasonably necessary for legitimate business purposes, including compliance with legal obligations or resolving disputes.
You may request the deletion of your information at any time.

7. Your Rights and Choices

You have the right to:

Opt out of text messaging at any time by replying STOP.

Request correction or deletion of your personal information.

Access the data we maintain about you.

To exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our SMS program, please contact us:

Sozos Coffee Company & Bistro
Email: sozoscoffee123@gmail.com
Website: https://sozoscoffeecompany.com